Privacy Policy

CloudKite (Trac Heavy Industries LLC, Austin, Texas) operates cloudkite.io. This policy explains how we handle personal information when you visit this website or contact us through it.

Information we collect

When you use our contact form or email us, we receive the information you provide, such as your name, email address, company, and message. Please avoid sending passwords, credentials, or other sensitive information.

Our hosting and security providers may also process technical information, such as your IP address, browser and device details, requested pages, referring website, and security signals, to deliver and protect the website.

How we use information

We use information to respond to inquiries, discuss and provide our services, operate and maintain the website, prevent spam and abuse, and meet legal obligations. We do not sell or rent personal information or use it for targeted advertising.

Service providers and sharing

We share information with providers that help us host and secure the website and deliver email, including Cloudflare, as needed to perform those services. We may also disclose information when required by law or necessary to protect our rights, safety, or systems.

• Cloudflare: Hosts the website and supports contact email delivery. The contact form uses Cloudflare Turnstile to detect spam and automated abuse. Turnstile processes browser, device, and network signals for this purpose. See Cloudflare’s Privacy Policy and Turnstile Privacy Addendum.
• Google Fonts: The website loads fonts from Google. Your browser connects to Google’s servers, which receive technical information such as your IP address and browser details. See Google’s Privacy Policy.

We and our providers may process information in the United States and other countries where we operate.

Cookies and similar technologies

This website does not use advertising cookies or analytics tracking scripts. Our hosting and spam protection providers may use cookies or similar technologies for security and abuse prevention. You can manage cookies through your browser settings; blocking them may affect some website features, including the contact form.

Retention and security

We keep contact messages and related correspondence for as long as needed to handle your inquiry, maintain relevant business records, and meet legal obligations. Technical information is subject to our providers’ retention practices.

We use reasonable safeguards to protect personal information. No method of transmission or storage is completely secure.

Your choices and requests

You can choose whether to provide information through the contact form. Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information. To ask about your information or make a request, email gofast@cloudkite.io. We may need to verify your identity before fulfilling a request and will respond as required by applicable law.

Our website is intended for business audiences and is not directed to children under 13. If you believe a child has provided personal information, please contact us so we can address it.

Links to other websites are governed by those websites’ privacy policies.

Changes and contact

We may update this policy as our website or practices change. The date above shows the latest revision.

For privacy questions, contact CloudKite at gofast@cloudkite.io.